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- Do I have to enter a promo code in order to receive my 10% employee discount?keyboard_arrow_downNo. When you login with your geico.com email address, your 10% employee discount will be automatically applied during checkout.
- If I already have a registered account with my personal email, will the associate discount code still apply? keyboard_arrow_downNo. You have to register with your @geico.com email address to receive the associate discount.
- How do I cancel or adjust an order?keyboard_arrow_down
Please email - support@geicostore.zendesk.com - or call (877) 969-2122 and a dedicated customer service representative will assist you.
- What is the return policy?(how do I get a refund/return an item?)keyboard_arrow_downPlease click on the following link for information about our return policy.
- I need assistance with my bulk buy order, who do I contact?keyboard_arrow_downPlease email - geicoorders@ggoutfitters.com - and a dedicated team member will assist you.
- How do I drop ship a bulk order to multiple locations?keyboard_arrow_downPlease email - geicoorders@ggoutfitters.com - and a dedicated team member will assist you.
- Can I order multiple gift cards and email them to each recipient?keyboard_arrow_downYes. Each gift card must be purchased separately. For example, you cannot order 5 gift cards at once. They will all go to the same recipient.
- Why haven’t I received an order/shipping confirmation email?keyboard_arrow_downPlease email - support@geicostore.zendesk.com - or call (877) 969-2122 and a dedicated customer service representative will assist you.
- How do I place a custom order online?keyboard_arrow_downPlease use this link, Custom Orders.
- What is the purpose of the new “Bulk Buy” category?keyboard_arrow_downThe Bulk Buy category allows users to place large quantity orders at discounted “bulk” pricing for pre-selected items that are not carried in inventory. These items are made to order, require a minimum order quantity and typically take around 14 days to ship.
- Can I co-mingle webstore items with bulk buy items?keyboard_arrow_downNo. You cannot co-mingle webstore items with bulk buy items.