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- Do I have to create a new password? keyboard_arrow_down
Yes. You must create a new password. When you log into the webstore, we will redirect you to the reset password page.
- I was not redirected to the password reset page to create a new password. What do I do?keyboard_arrow_downPlease email - support@geicostore.zendesk.com - or call (877) 969-2122 and a dedicated customer service representative will assist you.
- How do I purchase e-gift cards?keyboard_arrow_downYou can purchase e-gift cards for 5 amounts ($10, $25, $50, $75, $100) by clicking on the e-gift cards tab at the top of the home page. E-gift cards cannot be combined to make a purchase.
- How do I cancel or adjust an order?keyboard_arrow_downPlease email - support@geicostore.zendesk.com - or call (877) 969-2122 and a dedicated customer service representative will assist you.
- I am experiencing issues with logging into my account. What do I do?keyboard_arrow_downPlease email - support@geicostore.zendesk.com - or call (877) 969-2122 and a dedicated customer service representative will assist you.
- What is the return policy (how do I get a refund/return an item)?keyboard_arrow_downPlease click on the following link for information about our return policy
- Can I order multiple gift cards and email them to each recipient?keyboard_arrow_downYes. Each gift card must be purchased separately. For example, you cannot order 5 gift cards at once. They will all go to the same recipient.
- Why haven’t I received an order/shipping confirmation email?keyboard_arrow_downPlease email - support@geicostore.zendesk.com - or call (877) 969-2122 and a dedicated customer service representative will assist you.